Claims Management Services

Claims Management Unit

Our focus is assuring you and your insured’s have a consistent, timely,
and fair claims experience.

Our dedicated Claims Management Unit is focused on streamlining the claims experience. Our team works directly with you and our carriers to assure timely, accurate response of field and carrier adjusters, and provides the additional support needed to navigate all claims – from basic to complex – through to fair resolution. All throughout the process, you and your clients will be kept up-to-date on progress, from reserve changes to final payment; we will keep your finger on the pulse.

Reporting a claim.

Complete one of the following appropriate forms with as much information as possible. Upon completion, please print, scan and email the form to: or send by fax to: 603.623.4797 to the attention of our Claims Team. Someone will be in touch with you as soon as possible.

Director, Claims and Risk Management, Dan Rutherford, p: 603.606.4633 f: 603.623.4797

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      We would like to share something that brought a smile to our faces. We have a broker, Joseph Stringer from Anderson Insurance, who was a guest speaker at a business forum discussing the power of vocation. Early in his speech, and immediately following his praise for Martin Luther King, Jr. he mentions our own Dawn Novelli. Highlighting for the group just how important her role is and how well she performs in that position. Please take a moment to listen to the audio file snippet attached.

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